Shipping policy

Shipping Policy – House of Aamani

At House of Aamani, we are committed to processing and delivering your orders safely and efficiently. We carefully package our Sacred Adornments, handcrafted Alankaram jewellery, God Jewellery, and personal jewellery collections to help ensure they reach you in excellent condition.

Please read this Shipping Policy carefully before placing an order.

Order Processing

Processing Time

All orders are generally processed within 1–2 working days after successful payment confirmation.

During processing, every order undergoes:

  • Order verification

  • Product quality inspection

  • Secure packaging

  • Shipping label preparation

Note: Processing time excludes Sundays, public holidays, and unforeseen operational delays.

Delivery Time

Orders are generally delivered within 3–5 working days after dispatch for domestic deliveries, depending on the delivery location and courier service availability.

International delivery timelines may vary depending on the destination, courier service, customs clearance, and local delivery conditions.

Delivery timelines are estimates and may be affected by:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier operational delays

  • Customs clearance

  • Government restrictions

  • Remote delivery locations

  • Other unforeseen circumstances

Shipping Coverage

House of Aamani ships across India and internationally to selected destinations.

We serve customers across regions including South India, Southeast Asia, and North America, subject to product availability, courier service coverage, and applicable destination-country requirements.

International orders may be subject to customs duties, import taxes, local taxes, or other charges imposed by the destination country. Such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

Shipping Partners

We work with trusted courier and logistics partners to provide safe and reliable delivery.

The courier partner may be selected based on:

  • Delivery location

  • Service availability

  • Package requirements

  • Shipping method

  • Destination-country requirements

Courier availability may vary depending on the destination.

Delivery Process

1. Order Confirmation

After successfully placing your order, you will receive an order confirmation through email, SMS, or other available communication channels.

2. Order Processing

Your order is verified, inspected for quality, and securely packed before dispatch.

3. Dispatch

Once your order has been dispatched, you will receive shipping confirmation and tracking details where available.

4. In Transit

You can monitor your shipment using the tracking number or tracking link provided by the courier.

5. Delivery

The courier partner will deliver your order to the shipping address provided during checkout.

Please ensure that someone is available to receive the package when required.

Important Delivery Information

Delivery Availability

If doorstep delivery is unavailable in your area, the courier partner may request you to collect the parcel from the nearest available courier facility.

Delivered Status

If your tracking information shows "Delivered" but you have not received the parcel, please contact the courier partner immediately and inform the House of Aamani customer support team.

Address Changes

The shipping address generally cannot be changed once the order has been dispatched.

Please carefully verify your:

  • Name

  • Phone number

  • House/building details

  • Street/locality

  • City

  • State

  • PIN/ZIP code

  • Country

before completing your order.

Tracking Your Order

After dispatch, you may receive:

  • Shipping confirmation

  • Tracking number

  • Tracking link

  • SMS or email updates, where available

Use the tracking information provided to monitor your shipment.

Please note that tracking information may take some time to become active after the parcel has been handed over to the courier.

Packaging

House of Aamani takes care to package every order securely, particularly our handcrafted jewellery and Sacred Adornments.

Our packaging may include:

  • Protective inner packaging

  • Moisture-resistant materials where appropriate

  • Secure outer packaging

  • Protective cushioning

  • Durable packaging designed to reduce the risk of transit damage

  • Eco-friendly packaging materials wherever practical

Packaging materials may vary depending on the type, size, and nature of the product.

Shipping Damage

If your order arrives visibly damaged, please follow the requirements outlined in our Refund & Exchange Policy.

For eligible damage claims, a complete and continuous unpacking video is required.

The video should show the sealed package before opening and continue through the complete unpacking and inspection process.

Damage should be reported within 24 hours of delivery.

Without a valid unpacking video, House of Aamani may not be able to process an exchange request.

International Shipping

For international orders, delivery times may vary depending on the destination country.

Customers may be responsible for applicable:

  • Customs duties

  • Import taxes

  • Local taxes

  • Customs clearance charges

  • Other destination-specific charges

House of Aamani is not responsible for delays caused by customs authorities or charges imposed by the destination country.

Customers are responsible for ensuring that products can legally be imported into their country or region.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather

  • Natural disasters

  • Public holidays

  • Courier operational issues

  • Customs clearance

  • Government restrictions

  • Strikes or transportation disruptions

  • Remote or difficult-to-service locations

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances

We appreciate your patience and understanding in such situations.

Undeliverable or Returned Shipments

If a shipment cannot be delivered because of an incorrect or incomplete address, repeated failed delivery attempts, refusal to accept the parcel, or other circumstances attributable to the customer, the shipment may be returned to House of Aamani.

Any additional shipping or re-delivery charges may be the responsibility of the customer, where applicable.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

House of Aamani

Email: house.of.aamani@gmail.com

Phone / WhatsApp: +91 6300131893

Please keep your Order Number ready when contacting us so that we can assist you more efficiently.

Policy Updates

House of Aamani reserves the right to update or modify this Shipping Policy from time to time.

Any changes will become effective upon publication on this page with the updated date.

We encourage customers to review this policy periodically for the latest shipping information.

Last Updated: August 2026